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The Paracast+ and Your Payments


Gene Steinberg

Forum Super Hero
Staff member
Hi,

We added Stripe as a payment option for those of you who'd rather not use PayPal.

So far it's worked really well, because it adds many payment options, such as Apple Pay and Google Pay.

We recently heard of a subscriber who ordered up Paracast+, paid the monthly fee, but his name was not added to our member upgrade list.

Once we heard of the problem, we of course manually updated his membership.

The developers of our forum system, XenForo, are working on resolving the problem as soon as possible. But it's rare enough that the vast vast majority of you will never notice any problems. If you do, we'll take care of it pronto!

Or just use PayPal for now.
 
Hi,

We added Stripe as a payment option for those of you who'd rather not use PayPal.

So far it's worked really well, because it adds many payment options, such as Apple Pay and Google Pay.

We recently heard of a subscriber who ordered up Paracast+, paid the monthly fee, but his name was not added to our member upgrade list.

Once we heard of the problem, we of course manually updated his membership.

The developers of our forum system, XenForo, are working on resolving the problem as soon as possible. But it's rare enough that the vast vast majority of you will never notice any problems. If you do, we'll take care of it pronto!

Or just use PayPal for now.
Yes I can verify that Gene will take care of any payment problems.
 
One more thing:

PayPal now appears to be able to accept your credit or debit card in payment of a Paracast+ membership without actually joining PayPal. So it's just another card transaction.

As always, if you have any difficulties subscribing, let us know right away. We recently fixed a problem with PayPal signups, for example.

PayPal is also adding other payment options, including Pay Later, which will appear as a choice for some of you.
 
Here's some more helpful information on managing your Paracast+ account:

1. PayPal:

To cancel automatic payments on PayPal, go to your account settings, select “financial information,” then click “manage automatic payments.” Find the active payments you want to stop and click “cancel.” You can also update your payment method for certain automatic payments.

2. Stripe (for credit, debit cards and other payment methods):

Use this link to access your customer portal:

 
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